Browser Security

• When you click once on the lock icon existing on the pass code entry screen (Explorer 8: on the upper right corner, Firefox: on the bottom right corner, Chrome: on the upper left corner) at each login to the Internet Branch, please check whether there is the statement "Verisign has identified this site as: TURKIYEFINANS KATILIM BANKASI A.S.". This shows the page is SSL-encrypted. When you click on the SSL certificate, you will access Türkiye Finans’ security certificate certified by VeriSign where there is the identification information " Issued to:internetsube.turkiyefinans.com.tr " and "Issued by: “Verisign Class 3 EV SSL”. Checking the name area on the security certificate, please make sure that the security certificate really belongs to Türkiye Finans.
• Make sure that the browser you use is a secure one using 128-bit encryption.
• Avoid logging on to the Internet Branch from links found by using search engines.
• Avoid using the Internet Branch by adding it to the favorite links of your browser.
• Always logoff before if you should close the browser or run any other application or if you should leave your desk.

User Security

• Please be sure to install on your computer the Türkiye Finans Security Application to protect your data, e.g. pass code, password, user code etc. you use when logging onto the Internet Branch, against known keylogger or screen logger programs.
• Log into the Internet Branch clicking on the link "İnternet Şubesi (Internet Branch)" at www.turkiyefinans.com.tr. Avoid using forwarding web pages.
• When entries are made in the pass code area, * must appear instead of numbers and letters.
• Keep your pass code confidential, tell it to nobody, including our Bank’s employees, and write it on nowhere. Pls. remember that Türkiye Finans personnel will never require you to inform your Internet Branch pass code or your password orally, in writing, on the telephone, by mail or e-mail.
• Avoid using the same pass code for a long time and change your password regularly.
• Use a combination of numbers, large letters and small letters in setting your pass codes/passwords.
• Avoid using easily guessable pass codes/passwords such as name, birth date, and telephone number.
• Do not use as your Internet Branch pass code any password you use for access to other Internet operations such as receiving or sending e-mails or messages.
• Regularly check your account movements. If you doubt any extraordinary movement, contact Türkiye Finans by calling 444 2 444, which is operational 24 hours a day for 7 days a week.
• Strictly avoid using the Internet Branch from Internet cafés, from random places, or from computers where you are unsure of security.
• Use the Internet Branch on computers having an anti-virus program thereon protection and regularly upgrade such programs.
• Strictly avoid using the Internet Branch when any Chat (ICQ, Messenger etc.) program is open.
• When the Internet Branch is open, do not leave your computer even for a short time, and, if you have to, use a screen saver with a pass code.
• Be sure to use the button “exit” to logoff from the Internet Branch. The button “exit” will ensure your session and the Internet Branch transaction window to be closed securely.
• Avoid responding to e-mails and sites which require your personal information.
• Installing a personal firewall on your computer will help your computer be protected against attacks from the Internet.
• Anti-virus programs protect your computer against known viruses, including trojan horses. Installing anti-virus programs on your computer will increase your security. You must regularly upgrade the anti-virus program, as new viruses emerge all the time and it does not recognize those viruses.
• Be sure to run anti-virus your program when downloading anything from the Internet to your computer.
• If you have no anti-virus program, download programs only from reliable sites and avoid inserting into your computer any floppy disks or CDs, source of which you do not know.
• Do not run an application by running a file attached to an e-mail. It is safer when you first copy the attached file to a directory on your computer, and then open the file after scanning it with the virus program.
• Use original software on your computer. Copy software will increase the likeliness of virus infection to your computer.
• Be sure to install security patches of the browser you use. This will provide you with a safer Internet connection.

The Internet address where you may find patches:
http://update.microsoft.com/microsoftupdate/v6/default.aspx?ln=tr-TR

Connection Security

Security in Wireless Network Connections

The use in Internet access of wireless modems providing great ease in everyday life increases, so does the risk that ill-intentioned attacks may target computer connecting by such modems.

Internet access by wireless network connections is provided over transmission made by the wireless modem. A wireless modem can transmit to a wide area beyond the house or the business. In this case, an unsecured modem and Internet transmission may allow ill-intentioned people to access your computer and your confidential information such as password, pass code, etc. to be stolen.

If connect to the Internet using a wireless network, it is vital that you take the following measures for your own security:

Change the user code and password allowing you to access the management panel of your modem.

You must change the “user code” and the “pass code” you use to access the settings of your modem. Some modems only allow the pass code to be changed. If the pass code is not defined previously, first of all it must be set. If the pass code so set is not easily guessable, it will increase your security. You can access information on the settings of your modem through the user’s guide or your dealer.

Change the general network name (SSID) of your modem.

Manufacturers supply users with all modems under the same network name (SSID). People desiring to use your modem unauthorizedly need to know the network name of your modem (SSID). Changing the network name of your modem will increase your security. Some modems are likely to allow no such a change.

Activate encryption.

Activate WEP (Wired Equivalent Privacy) / WPA (Wi-Fi Protected Access) security protocol. We recommend you to use WPA2 security protocol, the securest level today, on your modem if possible. Some modems may not support WPA2 or problems may occur in activating it on the modem. If your modem supports only WEP or WPA, selecting pre-shared key a long pass code as unguessable as possible will increase your security.

Turn on MAC address filtering.

To prevent devices from connecting your wireless network at home or office, turn on the MAC (Media Access Control) address filter of your computer by defining such address to the modem. So you prevent other computers from connecting to your modem on wireless network.

Position your modem at or near a central place in your house.

Placing your modem exactly in the center of your house rather than the window or the balcony edges is the most significant factor to reduce signal transmission around your house. If your house is narrow or has a structure providing ease for signal transmission, you may downgrade signal and minimize perceptibility by keeping the mini antenna of your modem downward. In addition please keep your modem turned on if you are not to use it for a long time.